FAQ

Frequently Asked Questions (FAQ)

1. Are your products anti-tarnish?
Yes! All our jewellery is anti-tarnish and designed to stay shiny and beautiful for long-lasting wear.

2. How long will my order take to arrive?
Orders are usually delivered within 5–7 business days, depending on your location.

3. What if my jewellery arrives damaged?
Don’t worry! Just email us at praakimail@gmail.com with a photo of the damage, and we’ll arrange an exchange or store credit.

4. Can I return my order?
We offer exchanges only — no returns. However, you may receive store credit in special cases.

5. How do I take care of my jewellery?
Store your jewellery in a dry place, away from moisture and perfumes. Wipe gently after every use to maintain its shine.

6. Do you offer discounts?
Yes! Use code WELCOME10 on your first order and get free shipping on orders above ₹799.