Privacy policy

Privacy Policy

Last Updated: November 12, 2025

Welcome to Praaki!
Praaki operates this website and online store, including all related features, content, and services, to provide you with a secure and personalized shopping experience (the “Services”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.
Our website is powered by Shopify, which helps us securely process orders and payments.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to process your orders and improve your experience with us.
This may include:

  • Contact details: Name, email address, phone number, billing and shipping address

  • Payment information: Credit/debit card details, payment confirmation, and transaction details

  • Account information: Login credentials, preferences, and wishlist

  • Order details: Items purchased, returned, or exchanged

  • Device and usage information: IP address, browser type, and how you use our website

  • Communications: Messages and emails you send to us

We collect this information directly from you, automatically when you use our site, and through Shopify’s secure systems.

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders and payments

  • Provide customer support and respond to inquiries

  • Send updates, order confirmations, and promotional offers

  • Improve our products, services, and website experience

  • Detect and prevent fraud or security issues

  • Comply with legal obligations

3. Sharing of Information

We may share your personal information with:

  • Shopify, for secure payment processing and store management

  • Service providers, who help with shipping, analytics, and marketing

  • Legal authorities, if required by law or to protect our rights

  • Marketing partners, to display relevant ads (where permitted)

We never sell your personal information.

4. Data Security

Your privacy is important to us.
We use Shopify’s secure platform and industry-standard encryption to protect your data.
However, no system is completely secure — please protect your account details and avoid sharing your password.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders

  • Meet legal and accounting requirements

  • Improve our services

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Request a copy (data portability)

  • Withdraw consent or unsubscribe from marketing emails

To exercise these rights, contact us at praakimail@gmail.com.

We may ask you to verify your identity before processing your request.

7. Cookies & Tracking

We use cookies to improve your shopping experience, analyze website traffic, and show you personalized content.
You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy or security of those third-party sites.
Please review their privacy policies before sharing your information.

9. Children’s Privacy

Praaki does not knowingly collect personal information from anyone under 18 years old.
If you believe your child has shared data with us, please contact us immediately to have it deleted.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted here, with an updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 praakimail@gmail.com
🏠 Oshiwara Park Road, Mhada Colony, Andheri West, Mumbai, MH 400102, India